Merci CRM gives your team a shared workspace for leads, deals, quotations and customer support — with the controls a growing business needs.
A focused, fast CRM built for how Indian SMBs actually sell and support.
Web forms, imports and card scanning feed one pipeline. Auto-assign, score and never lose a follow-up.
A drag-and-drop pipeline with weighted forecasting, stage history and rotting-deal alerts.
Build branded quotations from your catalogue with tax, approvals and one-click PDF.
A support desk with SLA tracking so nothing slips — every ticket answered on time.
Five roles, custom permissions and per-user overrides. Everyone sees exactly what they should.
Dashboards and reports on conversion, sources, team performance and loss analysis.
Create your workspace in under a minute.
Add colleagues and set their roles.
Bring leads and contacts via CSV or card scan.
Work your pipeline and watch revenue grow.
“We replaced three tools with Merci CRM and our follow-up rate doubled.”
“Quotations that took an hour now take five minutes.”
“Support SLAs made our customers noticeably happier.”
Start free. Upgrade when you're ready. Prices in INR, taxes extra.
Get started at no cost — ideal for solo users and very small teams.
For small teams getting started with structured sales.
For growing teams that need quotations and support desk.
For established businesses that need scale and control.
Yes — 14 days, full features, no credit card required.
Absolutely. Import leads and contacts via CSV, or scan visiting cards and let AI extract the details.
Every workspace is fully isolated. We follow strict access controls and support full data export.
Yes — GSTIN, tax handling and INR pricing are built in.