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Privacy Policy

Last updated September 2026 · How Merci Global Systems collects, uses and protects your data.

1. Information we collect

We collect the information you provide when you register (company and contact details), the data you enter into your workspace, and technical information such as IP address and usage logs required to operate the service securely.

2. How we use it

To provide and improve the service, process payments, provide support, and comply with legal obligations. We do not sell your personal data.

3. Data isolation & security

Each customer workspace is logically isolated. We apply access controls, encryption in transit, and audit logging. You control your users' access.

4. Your rights (DPDP Act)

You may access, correct, export, or request deletion of your data. Full workspace export (JSON & CSV) is available on request.

5. Retention

We retain your data for the life of your subscription and for 30 days after cancellation, after which it is archived and then deleted.

6. Contact

Questions? Email privacy@merciglobal.com.

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