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Terms of Service

Last updated September 2026 · The terms governing your use of Merci CRM.

1. Acceptance

By creating an account you agree to these terms. If you do not agree, do not use the service.

2. Subscriptions & trials

Merci CRM is offered on a subscription basis with a 14-day free trial. Fees are billed per your chosen plan and are exclusive of applicable taxes.

3. Acceptable use

You agree not to misuse the service, attempt to access other customers' data, or use it for unlawful purposes.

4. Availability

We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance may occur.

5. Liability

The service is provided "as is". To the maximum extent permitted by law, our liability is limited to the fees paid in the preceding three months.

6. Termination

You may cancel anytime. We may suspend accounts that violate these terms.

7. Governing law

These terms are governed by the laws of India, with jurisdiction in Surat, Gujarat.

MerciCRM

The all-in-one CRM for growing Indian businesses — sales, quotations and support in one place.

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