Last updated September 2026 · Our policy on subscription refunds and cancellations.
Our 14-day free trial lets you evaluate Merci CRM at no cost. No charge is made unless you choose a paid plan.
Monthly subscriptions are non-refundable once the billing period begins. If you cancel, your plan remains active until the end of the current period.
Annual plans may be refunded on a pro-rata basis within 14 days of purchase, less any applicable transaction fees.
Email billing@merciglobal.com with your workspace name and invoice number.